CBDT Chairman Hurt and Pained at pathetic condition in Moffusil offices
WITH the intention of getting a first- hand feel of the conditions prevailing in our Muffusil offices, the Chairman visited some of these offices & interacted with colleagues posted there. He was hurt & pained to find that:
++ The officers & staff were neither aware, nor made aware, about our official website – http://www.irsofficersonline.gov.in & the Messages from the Chairman 's Desk;
++ They were ignorant about the CBDT's advice to issue all the refunds by April 20 2011. Paper returns were not even segregated into refund & non-refund cases;
++ CCIT & CCIT(CCA) apparently had not visited these offices;
++ There was a total disconnect between the CCIT & the staff;
++ Some of the stations were not provided with operational vehicles allotted by the CBDT;
++ Offices were cluttered with old / obsolete furniture & typewriters, dilapidated desert coolers, broken tube lights - all covered with thick layer of dust; &
++ Basic amenities like water coolers were not functioning.
The CBDT does not approve such apathy & indifference & advises all the CCITs & CITs to:
++ Regularly visit all their Mofussil offices,
++ Establish a connect with the officers & staff posted there, motivate them & provide them with the best of office conditions to enable them to give their very best to the nation,
++ Create awareness about the Deptt‘s website irsofficersonline &
++ Thus assume leadership role.
Four years ago, I had accompanied a US based NRI to the North Block. Right outside the CBDT Chairman's office were dumped old unusable furniture. I told my American friend that the man who sits in that office facing the dumped furniture is the equivalent of their dreaded IRS Chief!
Please also see Junk Furniture in Government offices – why not dispose them? in DDT 1211 - 08.10.2009