Treasury Committee alarmed at low staff morale
THE Treasury Committee's report released yesterday stated, "We are particularly alarmed by the low of staff morale and engagement at HMRC, and its effect on performance. We are deeply troubled by the apparent absence of any plan to ameliorate the situation, and call on HMRC management to re-double their efforts here."
"Given the extraordinary measures the Treasury and its associated bodies for the period have had to take over 2008-09 in the wake of the financial crisis and subsequent recession - many of which remain ongoing business - it was very difficult to draw final conclusions regarding the level of its ‘success.'