Banking facilities to visually challenged
It has been brought to the notice of the RBI that visually challenged persons are facing problems in availing banking facilities. RBI informs that banking facilities including cheque book facility / operation of ATM / locker, etc. cannot be denied to the visually challenged as they are legally competent to contract.
So RBI has advised that all the banking facilities such as cheque book facility including third party cheques, ATM facility, Net banking facility, locker facility, retail loans, credit cards, etc. are invariably offered to the visually challenged without any discrimination.
RBI wants the banks to advise their branches to render all possible assistance to the visually challenged for availing the various banking facilities.
RPCD.CO.RRB. No. BC 13 /03.05.33/2008-09 Dated 23 July, 2008