Online facility Centre at Hyderabad Central Excise
As a trade facilitation measure an online facility centre is being put in place to answer queries from trade & industry situated in the jurisdiction of Hyderabad-III Commissionerate. The e-mail addresses for seeking clarification are:
Service Tax matters : commissionerate3servicetax@gmail.com
Central Excise matters : cex_hyd3@yahoo.com
The Department will process the queries at a senior level and clarification will be sent to the individual/unit concerned. All efforts will be made by the department to answer such queries within three working days of the receipt.
The basic objective of the facility is to, inter alia , help small tax payers/small assessees/service providers to comply with tax laws. The facility Centre is not a forum for grievances redressal. Trade and Industry are advised to use the Public Grievance Committee available in the Commissionerate for such matters.
The Hyderabad III Commissioner BB Prasad deserves all praise for this novel scheme.
Let's hope this scheme really works and is not closed down even before the hype of inauguration dies down.
Do you remember what happened to the “help centres” started by the Department with much fanfare?
Hyderabad III Commissionerate TRADE FACILITY NO.2 /2008 Dated 11 June, 2008