TIOL-DDT 795 · Friday, 1 February 2008 · story 4 of 5

Internet down – we are helpless

We request our esteemed Netizens to understand our plight due to the disruption in internet. With much difficulty, we are able to provide some basic services and due to no fault of ours, we may not be able to provide you with all the usual services. Please bear with us.

We are told that VSNL , Reliance and Bharti Airtel are in constant touch with Telecom Egypt to ensure the speedy repair of the SEMEWE -4 Cable ( SMW -4) and FLAG Cable connecting India to Western Europe . Normally repair of such type of submarine optical fibre cable takes 15 days time for restoration, however, it is expected that the links will be completely restored by the ILD operators within 10 days by expediting the repair of cables.

The disorder occurred near Alexandria off the coast of Egypt day before yesterday. The International long distance traffic and Internet traffic to Europe and USA has got affected due to this fault. Besides India , traffic of other countries is also affected. The circuits working on these cables are being shifted by the International Long Distance operators VSNL , Reliance and Bharti Airtel Ltd., to other cables such as SMW -3 cable and pacific route cables etc. to restore the telecommunication links. Out of total links working on these cables, approximately 30 percent links are restored and efforts are being made on war-footing for providing alternate path to remaining links.

Till then W e W ill W ait. – www .