Dubai Customs Smart Route - Zero Wait Time

By Vijay Kumar

SOON there would be no need to wait in long queues or go through tiresome inspection procedures at Dubai airport. The Dubai Customs has revealed the cutting-edge Smart Customs Route project. It is an interactive LED flooring that directs inbound passengers - as they enter the Customs area - to either go for luggage inspection by taking the red route or head to the exit following the green route.

The project is expected to have numerous advantages, such as streamlining passengers flow, increasing external and internal customers' satisfaction and improving the happiness meter as well as reflecting a modern image of Dubai.

Dubai Customs already has a Bags Smart Customs Inspection System; the world's first-of-its-kind inspection system. It was invented by Dubai Customs to better facilitate Customs inspection staff's functions, in a swift and innovative manner. The system aims to improve the customs experience for air travellers, ensuring smooth and seamless entry procedures. Timely information about the passenger or their luggage is automatically displayed before the inspector. Under this smart system, suspicious bags are screened and inspected in not more than three minutes.The state-of-the-art system has been globally recognized as a breakthrough in airport inspection.