DGFT Grievance Committee
PARA 9.08 of HBP, 2015-2020 provides for a grievance committee at the level of DGFT, HQ and at the Zonal RAs for speedy redressal of grievances of trade and industry pertaining to the Foreign Trade Policy (FTP) and the related procedure. Accordingly, it has been decided to constitute the above Grievance Committee at the level of HQrs and Zonal RAs. The Grievance Committee at HQ shall endeavour to meet once in every quarter and once in every month at the Zonal RAs.
The Grievance committee shall have the following terms of references:
1. To review grievance cases pending beyond reasonable time with RA/HQ for speedy disposal.
2. To review resolution of sector specific grievances brought forth by members or obtained from other sources.
3. To suggest reform in policy & procedure.
DGFT Trade Notice No. 14/2015-2020., Dated: August 24 2016