Taxpayer Service Centre at JN Customs
COMMISSIONER of Customs, Nhava Sheva-III in a Facility Notice dated 16.11.2015 informs that a "Tax Payer Service Centre" for Jawaharlal Nehru Custom House is set up on 1st Floor, Jawaharlal Nehru Custom House, Nhava Sheva for all the 6 Commissionerates (Nhava Sheva General/I/II/III/IV/V).
The "Tax Payer Service Centre" is a single window system for accepting/handling all taxpayer's queries, complaints, grievances etc. and a unique acknowledgement number will be generated on the spot for future reference of the taxpayer and the disposal of the query/complaint/grievance etc. filed at the Tax Payer Service Centre shall be monitored by the Commissioner of Customs, Nhava Sheva III so as to ensure prompt and effective disposal. The "Tax Payer Service Centre" will start functioning with immediate effect.
The setting up of "Taxpayer Service Centre" is in addition to the Centralised Receipt Section working under Correspondence Section, as a measure of Government's initiative to improve "Ease of Doing Business" and also as the Department has declared the current year as the year of Tax Payer Services.