Good Behaviour by Examiners/Appraisers of Customs

By Vijay Kumar

IN a meeting of the Trade Facilitation Committee of Mumbai Customs, a Member stated that good behaviour is expected from Examiners/Appraisers and suggested that training may be imparted in this regard. The Commissioner informed that he already had a meeting with AOs and ACs and had explained them about government's policy of "Ease of doing Business". They have also been enlightened that they are the face of the department and their behaviour reflects the department. So good behaviour is expected from them and regular training in soft skills would include training in attitude and behaviour towards trade and other stakeholders.

And the point was closed!