ACES - SOS

By Vijay Kumar

IN yesterday's DDT, we reported,

A worried assessee mailed us this:

Still I am unable to view the status of ST-3 return for the period from July, 2012 to Sept., 2012 uploaded on 5.4.2013.

When I click 'view status' it does not work. No status is indicated.

Can you guide me?

Will the ACES guide him?

They did.

Immediately after DDT was uploaded, we got a call from ACES - from the office of the ADG, Systems. The ADG's office also contacted the assessee and sorted out his problem. The grateful assessee has expressed his gratitude to the ADG Systems Office.

It is a thrilling experience - a Government office reacting and resolving an issue promptly - We in TIOL are also grateful to the office of ADG Systems.