Income Tax - Demand Management Fortnight
THE CBDT Member (Revenue), SC Jaini, in a letter to Chief Commissioners and DGs states, "The issue of demand management continues to remain an area of grave concern. It has been found that in most of the cases demand uploaded is incorrect and incomplete. Such demands have been uploaded by A.Os without due diligence and verification. Adjustment of such demands against refunds is leading to public grievances. It is therefore imperative to correct the demand data base and quickly rectify cases, where wrong adjustments have taken place."
He wants the Chief Commissioners to take the following measures:
1. Create a Single window clearance cell to receive, acknowledge and monitor grievance petition pertaining to demand adjustment at each CCIT(CCA)/CCIT location for all grievances relating to incorrect arrear demand communicated/adjusted. (A nodal officer of the rank of JC/T or above to be created as single point of contact for taxpayers with due publicity of contact details with caution that taxpayers not be asked to directly approach the Assessing Officers). Going forward, this cell will also take proactive actions based on the communication received from CPC, so that in-house re-verification is mandatorily carried out in cases of refunds being processed in CPC, without contacting the taxpayer.
2. All arrear demand grievances to be resolved within 30 days by the nodal officer. CCsIT to personally supervise and monitor progress of these cases.
He impresses upon the Chief Commissioners to ensure that concerted efforts are made by officers to clean up the demand databases.