The Best Airport in the World
WALL Street Journal recently proclaimed Singapore's Changi airport as the best airport in the world. There is a rooftop hot tub, a movie theatre and a tropical butterfly garden in the airport. If you want a photograph in front of Taj Mahal or the Statue of Liberty, there are models of these and other great wonders of the world.
Security, Customs and immigration in Changi are unmatched in courtesy and service.
The officer smiles and takes your passport and offers you a candy while he checks the passport; The Security official would politely request you to take out your coat and apologise for the inconvenience and delicately place the coat in the tray to avoid creases.
And there are officials going round asking passengers if officials smiled and whether they were satisfied with their behaviour.
The airport is the first and last taste of a country for a visitor and it has to be made pleasant.