CBDT Chairman's Directions for Redressal of Employees' Grievances
A grievance petition was received by the chairman, CBDT on 02.02.2011 from the widow of an Inspector (who expired in May, 2010) of CCA, Mumbai charge pointing out that she had yet not received gratuity and leave encashment.
The Chairman was shocked over the insensitivity of our people towards the anguish of the widow and directed immediate action within 24 hours. CCIT(CCA), Mumbai, who was conveyed the anguish & directions of the Chairman, took personal interest & the widow could get the money within 24 hours, as promised by the Chairman.
In another case, a medical bill pending for more than two and a half years in Delhi, was settled within two days but only after the intervention of the Chairman.
The same plight is seen in the settlement of medical & TA bills.
CBDT laments, “These instances of our gross apathy and indifference towards our own people are brought to the notice of all with an appeal to have concern and compassion towards their own colleagues. Please take cognizance of all such cases in your jurisdiction and settle them within 15 days. Henceforth, any lapse in such matters will be viewed adversely and serious action initiated.”
You think the officers treat you badly – this proves that they are equally bad to their colleagues – even the dead ones.