There is more to tax administration than mere revenue collection - MOS
MOS in the Finance Ministry Mr. Palanimanickam delivered an impressive valedictory address yesterday at the 26th Annual Conference of Chief Commissioners and Directors General of Income Tax.
Snippets:
++ There is a need to attain higher levels of professionalism and motivation amongst the officers of CBDT and to improve service delivery standards to the tax payers.
++ It is important to satisfy the professional aspirations of officers in a timely manner through efficient cadre management, cadre planning, and imparting the right skills.
++ The Department has to create quality infrastructure for its officers and staff as well as for the use of assessees .
++ The corrupt should be punished, but the department's reaction should be prompt. You have to realize that keeping officers in the Agreed list also deprives the department of officers to man sensitive charges.
++ While tax collection is the core responsibility of the Department, it is important to remember that there is more to modern tax administration than mere revenue collection.
++ The Department's efficiency has to be bench marked by the satisfaction level of the users. A major source of dissatisfaction of income tax assesses is with respect to refund of taxes.
++ I have received feedback that the taxpayers are facing difficulties in getting credit of the TDS paid by them. There is a need to review and revamp the existing TDS administration in order to iron out these irritants.
++ It is important that taxpayers receive uniform treatment of their cases in any part of the country. In order to ensure uniformity of approach and transparency in its functioning, the department should put in place a mechanism to disseminate information on all such important orders, judgments to all field formations.
++ Exceeding our collection targets will be a form of thanksgiving to the FM for the benevolence and encouragement shown towards this Department.