Tax payers need to be treated with dignity and dealt with in a fair and transparent manner – FM
Addressing the Chief Commissioners and DGs of the CBEC, the Finance Minister, Pranab Babu said, “The officers at all levels need to be sensitized to the fact that they are facilitators and not just regulators. The tax payers need to be treated with dignity and dealt with in a fair and transparent manner. To this end, I look forward to meaningful implementation of the key components of ‘Sevottam', namely the Citizen's Charter and the Public Grievance Redressal Mechanism. It is also important to ensure that the ongoing programmes concerning use of Information Technology and acquisition of modern equipments are completed as per schedule. It is also my expectation that the Department will play its rightful role in enhancing border security to curb the menace of smuggling, particularly of Fake Indian Currency Notes. With better availability of data, I also hope that the senior officers of the Department will be able to monitor the performance of the field formations more effectively and also provide more qualitative inputs with regard to administrative and policy initiatives.”
Will the concerned officers take their minister seriously?
The FM at the Chief Commissioners' Conference. MOS Palanimanickam and CBEC Chief Sridhar are also seen. Where is the Revenue Secretary?